Archive for the “Soapbox” Category

There is a need, a desperate need in America for training in basic phone skills, both in answering and leaving messages.

This should not be left to an employer to train you. These should be fundamental skills. Skills you can develop yourself by taking five minutes and applying some critical thinking.

And yet, day after day, I am presented with people that can’t answer a phone or leave a message to save their ass.

For those that might get a link to read some twit rant about phone messages, I was in the US Marines, and I like to tell old sea stories.

I’ll never forget the first time I drew guard mount duty where there was a phone involved.

I was provided phone training. A 5 minute, high speed low drag “what you will and will not do on the phone while representing the unit” training session.

Why?

Because I was a rock, a pebble, what we call a noob today, and I could not be trusted to just automatically know how to answer a phone in a proper military manner, or know how to leave a message.

I was now going to have the weighty responsibility of answering that phone, representing the unit to anyone, anyone at all from the outside world, that may want to call in.

The President of the United States or the Commandant of the Marine Corps may take it into their head to call the guard desk at MACS-5 just to screw with a Lance Corporal, and you’d damn well better not answer the official phone, “Yeah?”.

It was incumbent upon me to perform my duties in a professional manner.

Thus, my Sergeant instructed me for 5 minutes on how to answer a damn phone.

I have never forgotten my surprise at the forethought involved. I’d already gotten so used to everyone in the civilian world assuming everyone else knows everything and leaving you floundering, that I never expected something as simple as answering a phone to have a procedure… or that someone gave some thought to the fact that a new employee/person would be uncertain what to do exactly or how to do it, want to have that task done in a certai way, and addressed it.

It was just another of a thousand things in the Marines that reinforced the concept that prior proper planning and thinking about the smallest details when you have the luxury of time help to avoid stupid mistakes.

I was taught that even somethign as simple as answering the phone could be approached in a professional manner.

“Identify professional location you have reached, identify yourself with rank and last name, identify your current duty role, ask how you can be of service.”

For example, answering the phone with “Marine Air Control Squadron 5 Guard Mount, Marine Corps Air Station Beaufort, South Carolina, Sgt Patricelli speaking, how may I help you today sir or ma’am?”

Or, closer to home, “Humpty Dumpty Crane and Hoist, this is John Patricelli, how can I help you?”

You tell the caller what company they have reached and who they are speaking with. You’re polite. And you’re as brief as humanly possible. It’s called being professional, and it’s about as basic as you can get.

If I call someone, before I start talking to them, I need to know I’ve reached the right person, the person I hope can help me or is the right person to hear my spiel. If I get the receptionist, and I need to order a part, then I can ask for someone in parts ordering.

If I call the police department to report a theft, what I don’t expect to hear is someone answering the phone with “Yeah? Wassup dude?”

“Umm…is this the police department?”

“Yeah, whattaya got bud?”

Just, no. Really? No.

If you ever call a company looking for goods or services, and you have to ask them if you reached such-and-so company because the person who answered sounds like a stoner that answered his home phone, then they answered the phone wrong or half-assed.

I can’t even begin to count the number of times I’ve called a sales or services number, and gotten “Yeah?” as the whole and total reply.

Yeah? Shit, I don’t even answer internal calls from extensions in the company with “Yeah”, let alone outside lines. And if you can’t tell if a call is coming in from an outside line or from some schmuck that works in your shipping department, play it safe by being professional every time you answer the phone instead of never.

But this, this is not even close to being as bad as how people leave messages.

There is a reason Elune cries. Bad phone messages cause the tears of Elune to flow.

Here is a message I had left on my phone this morning, and I’m not even making this shit up;

“Hey, this is Doug, the parts don’t fit, they’re not the right size. Give me a call after seven.”

WTF?

Part of what I do is handle repair parts sales and field service for cranes and hoists all over Minnesota. Literally thousands of customers.

I can think of nine Dougs right off the top of my head who are frequent customers for crane and hoist parts, most of whom I’ve already talked to this week, and I sell of customer specified parts, and even more people go through the city desk for parts orders.

Doug? Who the fuck is Doug? What company are you with? What’s your phone number to call you back? When were they ordered? Who makes the part? What was your PO#? What was the part number you ordered?

ANY ONE of those things would have given me a corner to peel back to get at the rest of this, let me identify the most likely customer, and return his call. Any one of them.

You’d almost think he put effort into giving me as little information as possible just to fuck with me.

But I know he didn’t… because I get this shit ALL THE TIME. Most of those Dougs are all liable to leave the same kind of message, I can’t even narrow it down by “the Doug that leaves bad messages.”

“Hey, this is Joe, our shop crane got hit by a forklift last night, I need you to send a service guy out first thing in the morning, has to be here by 5 AM.”

Joe? Joe WHO, motherfucker? Are you shitting me? What company are you with? What is your number? What address? Are you even a customer with us?

I’m not kidding. That’s another message I had waiting for me this morning.

I mean, how hard is it, even without training, to spend a few seconds of your time thinking over what information might just be needed so someone can get in touch with you?

“Hi, this is Joe Guyabara, Lord of the Shirts. I’m the Head Shirt Guy at Totally Awesome Shirts, Ltd in Towering Manhood, Minnesota. We have a hoist what just blew up and is raining fiery debris all over our sewing machines. I need you to send a service tech asap to our west Towering Manhood address, and give me a call when he’s expected to be here. my number is 555-1369.”

Who are you, who are you representing (if anyone), where are you, what do you need, and how can I reach your sorry ass so you know that I got your message and am responding?

Is that really so difficult?

And yet… yes. Yes it is.

Please, if you are a young gamer still in school, if you have yet to enter the professional workplace, PLEASE, I beg of you, spend just three minutes to think about how you’d answer a phone or leave a message when you are representing a company, or yourself as a business professional.

You don’t have to be a coldly corporate as a DirecTV or Comcast service rep on the phone, boredly reading responses off a cue card. You can liven it up a teeny bit, inject your personality into it, you just need to be able to clearly identify yourself or what you need, with some consideration given to providing the basic info someone on the other end needs to help you.

Think about it. If you’ve got your resume out there, and you’re hoping to get a phone call from some Human Resources person, are you really going to impress anyone by answering your phone, “Mario’s Plumbing and Repairs, head mushroom bouncer speaking, hey dude, whats up?”

That I even feel like I have to say something about this just depresses the shit out of me.

Comments 32 Comments »

Here is a totally pointless rant, in the truly original theme of “Hollywood needs some fresh ideas”.

There is a new Amazing Spider-Man movie coming out. Had you heard?

I have one question.

Why?

I’m gonna go out on a limb, and suggest the answer is, “To make money.”

I’m trying to think of another reason, and at this point, I’m coming up dry. To make money. It costs millions to make one of these big special effects blockbusters, and the rankings are based on amount made per weekend, so, to make money is the plan.

If the goal of making a special effects thrill ride movie of Spider-Man is to make money, how well is this going to work?

Will they get MY money?

I am a self-professed geek, I’ve collected and loved comic books since I was a wee tot, I’ve long loved Spider-Man, I even own every Ultimate Spider-Man graphic novel there is to date.

I saw all the Spider-Man movies in the theater. I saw all the Avengers-related movies in the theater, and I own them all on DVD. I saw The Avengers twice. I can’t wait to buy it on DVD.

What I’m saying is, I am the ‘no brainer’ demographic.

So… will they get my money for the new Spider-Man film?

Not a chance in hell.

Seriously, not a freaking chance in hell. I will not see it in the theater, I will not buy it on DVD, but I am highly likely to get it when it comes out on my already-paid-for Netflix subscription.

A Netflix subscription we pay for, as far as I can tell, so Cassie can watch McLeod’s Daughters on streaming video.

So, if they’ve missed so badly with me, why?

The big reason for me would be that, based on every trailer I’ve seen and the Wikipedia entry, this is not a continuation of the current film series but a reboot.

Fuck a bunch of reboots.

Chickenshit storytelling crap.

Everyone loves telling the origin story. It’s almost all there is to super-hero movies.

Telling the story of an average person people can relate to having extraordinary events and circumstances enter their lives is easy to do. Everyman or everywoman going from zero to hero, normal to super-normal, untrained and uncertain to confident and powerful.

It damned near writes itself.

And it can be taken to an art form. I still think Unbreakable was brilliant. Maybe by accident, but I loved that movie.

We’ve seen the origins before. The comics love to reshow the origins of heroes every damn ten issues, it seems like.

They show the origins over and over, in part, because the hard part is taking the hero, the complete package, and carrying that story along without losing the audience, who no longer directly relates to this super-powerful being. THAT is the challenge.

Making the superhuman human and telling stories that resonate for the audience once you get past the “Oh wow, I was picked on in school but now I am teh uber!!! Bullies f3ar my wrath!!!!” is where it gets hard.

So, oh, franchise fell on hard times, we can’t figure out any more stories to tell? I know, relaunch it with a different take! Let’s make it grittier, more urban, bring it down to the streets, strip it down and bring the character to the basics. Oh, and have some sweet 3D for the web swinging.

Because after all, with Spider-Man cartoons, TV live action shows, a movie series and more cartoons, and then more cartoons, there is still a living soul somewhere out there among the movie-going crowd that doesn’t yet know about radioactive spiders, and the perils therein.

I can hear you cry, “Fine, you think they’re rebooting the series with a gritty remake because they ran out of ideas, it got hard to come up with a script that a large meeting room full of bosses would agree on, and they’re trying to capitalize on how well Batman has done by relaunching with The Dark Knight. Could you come up with something different?”

Yes, yes I would.

I could come up with something different, taking off from where the last Spider-Man movie ended and moving forward in a brand new direction. And it wouldn’t even be with MY ideas.

I’d explore territory Marvel themselves has originated, where there is truly fresh ground to direct something NEW to see.

Basically, I’d say to not be so damn timid and use your own intellectual property. And that Bendis guy? Maybe talk things over with him on how to tell a story. Just a suggestion.

In Ultimate Spider-Man, Peter Parker has died.

Like, dead. Really dead. Not “it was really my clone”, or “I’m only stunned, put me in the sun and I’ll get better, I need chlorophyll to heal”, or any of that crap.

He’s dead, Jim.

In the aftermath, there has been a new Spider-Man who has risen, inspired by the original, who is feeling his way into trying to be a hero, to live up to the legacy that Peter Parker has left behind.

All right, I’ll admit, in the new comics, Miles Morales, the new Spider-Man, is not white. I know cynical people say, and perhaps with some truth, that Marvel planned that out intentionally for publicity and shock value. I frankly don’t care as long as they write and create the character with integrity, and it sure as hell would put a new spin on it.

I’m not an activist, I’m not a crusader, I don’t march around or any of that stuff, I don’t honestly give a shit what the racial background of the character is for itself as a social point.

What I love is a good story, written with integrity, with care given to the subject material, and where the people are people first, true to themselves, and portrayed with some realism.

I’d have loved to have seen a new Spider-Man movie that would start with the Death of Spider-Man. A big-ass battle, saving the lives of a shitload of people, showing the original Spider-Man for who he was, someone that fought to protect the innocent, ALL the innocent.

Boom, 15 minutes in and Tobey Maguire is dead, thousands or millions of innocent lives are saved, but Spider-Man passes on, obviously dead but with his secret identity intact.

Maybe die by taking a nuke from a terrorist attack in a crowded sports arena, and carrying it out to sea, big vaporizing bomb blast atomized Spidey? I know, too cliche, but hell, this is a comic book superhero, there are limits. Look at the Avengers, and Iron Man riding a rocket through a wormhole, return to sender.

My point is, 15 minutes in we get a dead Spider-Man, and as a city responds to the death of an anonymous hero who sacrificed his life for everyone, a hero nobody can pin down into an easy racial category and heap any kind of preconceived bullshit onto, a new Spider-Man rises who is inspired to do his best as well, a boy who has smiliar powers due to a similar accident, but who happens, just happens, to come from a totally different background in New York City, and his struggles.

There is so much you can do with that story. And yes, you could work into the story a powerful statement about assumptions, and race, and how heroism has nothing to do with what color or sex or religion you come from. Of course you can.

But if you just HAVE to do yet another Spider-Man Origin Movie, at least it would be a chance to do a NEW one, one without the same old Uncle Ben and Aunt May and Gwen Stacy and Mary Jane Watson.

Damn it, I know it wouldn’t be original, but even maybe to see it go the way of V for Vendetta, with one sacrifice and victory inspiring a thousand others to step up and try their best, ahhh, that would freaking rock. To see women and men of every possible type come forward, masked and not, anonymous or in the open, to witness, to act, and to each be the hero they can be…

Just, damnit. Talk about lost opportunities.

Ah well.

I’m sure it’ll be a great movie. Original, groundbreaking, just what we all wanted this summer. I bet the special effects and 3D will be amazing. I can already see “Spider-Man: the Roller Coaster Ride” coming soon.] based on web-slinging web swinging 3D scenes.

Yay.

So, when does the third Batman come out, again?

Look, you want my money, you’re gonna have to tell me a story I have some interest in seeing. Telling me the same story for the 15th time? Not going to do it.

 

Comments 27 Comments »

I’ll admit, when I first saw MMO Champion tweet about a stunning MoP Cross-Realm Zones revelation, my only response was, “What the hell is that? No, really, what? Why? And again, what?”

I could copy/paste the official text from Blizzard, but I think I can safely bottom-line this.

Leveling zones are empty. Capital cities are full. This is a problem.

If we combine servers, leveling zones would have more players and feel more populated, but the capitols would be crushed in bored max level characters, and you would never find a mailbox again.

So, we will leave capital cities and high-population areas alone on separate servers, but combine the populations in the leveling zones.

Why will we do this?

Time for a direct quote.

Cross-realm zones give us the capability to ensure that level-up zones retain a population size that feels more like the high level areas of the game, leading to a more fun play experience for characters of all levels.

Before I even get into my opinion on this or talk about it, I want to address that statement.

There is one HUGE assumption in that statement. The assumption is, a crowded level-up zone provides a ‘more fun play experience’ than a low population one.

Did anyone ask you if you liked having the mobs and quest drops in a zone all to yourself? Did I miss a poll? The zones aren’t empty even now, they’re just lightly populated. Their new cross-realm zones won’t add people that weren’t there before, it’s just going to take the people that were already there, and pile them in tighter.

Maybe Blizzard is correct in saying that it will be more fun, but that was a statement of fact. They will do this, and it will make the game more fun. Period. End of discussion, because a flat statement like that doesn’t leave any room for discussion, there was a fact, and they are acting on it. If you disagree, then you are opposed to more fun for other people, you meanie, you.

Moving on from semantics, I’d like to talk about this concept like an adult for a few minutes.

I know it’s a stretch, work with me here.

What Blizzard has been coding and testing is a fact. They already had the idea, discussed it, committed resources to it, and have apparently gotten to the implementation stage for the big reveal.

But what made them think of it in the first place?

What I’m wondering is, what was the original intent. What benefits were intended to be gained, and who is going to reap them?

The normal image of a dev workshop is of a group of people tossing out ideas on improvements to the game. The goal of such an imaged gathering is to focus on new ideas that would please the existing customer, and retain them.

This could have come out of such a gathering, but there is another possibility that occurs to me.

They could have been having a meeting to discuss what they could do to try and retain the new players on a free trial account.

Any benefit to long term players who are already at max level would be incidental. We’ve already been through the zones, we’ve reached max level, we are at end game. We likely are in guilds, have friends, can get Heirlooms, and don’t need to group to complete quests in zones that had group quests and encounters nerfed.

It’s a subtle distinction, but this feels like a move intended to address the question, “How do we try and MAKE the world feel vital and alive to new players, when the existing players are all in capital cities?”

I’m going to take a moment to use a real world example to explain why I think this, and why I think it’s a very smart move.

Do you ever watch cooking shows? The ones where Gordon Ramsey goes to some failing restaraunt to tell them why they’re bollix? Or nightclub scenes?

One of the pieces of advice I’ve found fascinating, since I can test it myself when out and about, is to confine the space for the number of guests you’ve got, through things like moveable wall sections or dividers.

By keeping the space cramped, by pushing people close together but not too close, you build an artificial feeling of intimacy, of vitality.

Instead of large, echoing empty spaces that leave the area feeling like a lifeless void sucking all the music out of the room, you cram ‘em all together, bumping into each other and chatting and hearing other people having a good time, noise and movement and energy, vitality.

People enter that kind of environment and feel that they’ve made a good choice; just look at all these other people that are having a great time, I made a wise decision to come here and have a good time too.

The idea is, you can have tons of space, but don’t open it up until the place is really jammed to capacity. People getting crunched in is better for overall business than a few people upset that they feel overcrowded.

That’s why I think that this came mainly from think-tank discussions on how to entice and retain new players, not from a discussion on how to improve the game for the existing playerbase as a whole.

I’m fine with it, I think it’s a good idea. I get that they have long had technology that increases spawn rates based on use… lots of people mining nodes increases spawn rates, that sort of thing. I’m not worried that, after fine tuning, we’re going to have a worse time trying to complete quests competing for drops. I LIKE having people in zones to bump into.

I think it’s a very nice improvement, and I love that the way it’s being implemented, when added to Real ID, means you can have friends leveling alts together and questing together even when they are on two different servers. That freaking rocks.

My point to bring this up, is simply to point out that aside from what is developed and goes live is the question, “Why might they have come up and invested time and money in this?”

That is always a good question to ask. It reveals what a game developer feels is an issue important enough to spend some real money to address.

You can say all sorts of things, but I like the glimpse I think this gives us of what they are worried about…. and what kind of action they’re going to take.

I won’t say I love it just yet, until I get a chance to try it live, but I’m one of those that likes to feel as if I’m part of a living, breathing, vital game world full of people having fun.

With most everyone playing max level characters, server population being what it is means that yes, there are tons of people playing alts… but they are the minority on any given server. By bringing them all together, why, I get to play with others instead of being all alone.

I bet the PvP servers are going to have a blast.

The best thing, the very best thing to me is maybe this will stop Blizzard from their repeated attempts to FORCE max level characters to spend time in low level zones to give a false sense of vitality in areas low level character inhabit.

The games played with removing portals, adding portals, moving portals around, forcing us to go through the Dark Portal to get to Shatt, to take the boat to get to Northrend, to keep us flying and riding around, to design professions that force us to fly all over the world back and forth through leveling zones for dig sites…

Please, stop trying to shoehorn forced zone populations. Let it stop.

Connect the servers up like this, let all the people actually interested in playing in a zone together BE in a zone together, and the World… will be a happy place.

*bonus game… how many assumptions did I make in my analysis? See how many you can count!

Comments 20 Comments »

Meaning is personal.

I’d like you to think about something, just for a few minutes.

When you see or hear or read something, or feel it through your fingers, or measure it in the beats of your heart, connections happen in your mind. Your self.

You take the new, add it to the old, and stir.

What comes out of your mouth, what understanding you gain, CANNOT be untouched by all that you were and are.

Everything new you experience, you bring it within yourself, blend it with everything else you have experienced in your life, and from this new combination comes your new feelings and understanding on what it all means.

Meaning is not absolute. The meaning you get is dependent on everything else about you that makes you… you.

I say this, to ask that, the next time you see or hear or read something and you feel offended, outraged, hurt, pissed or just ready to lash out and hurt someone because of the bad feelings inside you… take a moment, just a moment, and make sure that you are righteously pissed at the right person, for the right reasons.

Just do a gut check that you’re going to tee off and unleash hell on the right person, for the right reasons, without adding your own prejudices and fears and hatreds and feelings based on what other completely unrelated people did to you sometime in the past.

Don’t bottle up what you feel… but make sure your target deserves it before you unleash.

If you take that moment, that deep breath, that gut check, and the person or thing or issue in your opinion still deserves the fury of a thousand exploding stars be heaped upon it…

Have fun. Vent and be free.

If you choose to take any feelings of rage or offense and lash out immediately and put the pressure on other people for them to change to make you feel better…

Well, I take what I see, hear and feel, and I bring it inside too. I blend it in with everything I have experienced in my life, and I come to my own conclusions.

If someone comes all across as an asshat, instead of venting all the time I tend to just ignore that person or write them out of my life from that point on, so the result tends to be pretty peaceful.

To me, life is too short and time too precious to waste either.

 

Comments 11 Comments »

I had a few emails from the guild leader for Shining Star Crusaders concerning the issues I brought up in a blog post about Dalra, at that time a member of their guild.

The first email was simply a request to remove any reference to Shining Star Crusaders from the blog post, the second email came 7 minutes later as follows;

Hello,

I have no idea who you are, nor do I care particularly. I do care that you have defamed my entire guild with your prattle regarding a player that is NO LONGER in this guild. This person was a member all of a big 4 days!

Talk about the individual player all you want, leave the guild out of it. But then it Is quite obvious you like the sound of your own words and don’t care about the honest and sincere and decent people in Shining Star Crusaders.

I would appreciate your removing the name of my guild from your blog.

Thank you,
Sharazam-Guild Master

Now, of course I understand the concern the guild leadership has over some moron writing a blog post talking about the behavior of one of their members in a public fashion. Especially one like me, that prattles on and on. It’s a fair cop.

I’ve checked, confirmed no player named Dalra is currently in the guild mentioned, and I have added an update to that effect on the blog post.

I’m even writing this separate blog post, and I’m making sure I let everyone know that the guild leader of Shining Star Crusaders says that Dalra is not now a member, and I am assuming that the implication is that Dalra’s behavior does not represent the type of community Shining Star Crusaders has formed.

Please, and I really mean this, please do not bother any member of Shining Star Crusaders about Dalra. It’s over, it’s done, none of the members of that guild had any part in what Dalra did. 

What I’m not going to do is edit the post to remove the name of the guild Dalra was a part of when the player acted as they did. They did what they did, in public, with the guild name shown that they were a part of, got busted in public, and that’s all there is to it.

It’s unfortunate that really good people may now feel that they as a guild are tarred with the same brush as an outright asshat. I still don’t know anything at all about the guild, except for Dalra and of course for the letter I’ve received, but I know how I would feel if someone who stood against everything MY guild stood for was portrayed as being representative of my guild. I’d be pissed off and hurt.

But I’m still not changing history or rewriting the blog post to pretend that Dalra was unaffiliated when they took the actions they did.

The reason I’m leaving the name in and bringing this up, is to ask a question I honestly want to know the answer to.

To what extent are guild officers responsible for the behavior of their members?

When I was a guild leader with Cassie, one of our worries was the behavior of guild members towards others while wearing the guild name. We as officers felt responsible, NOT for the actions of those wearing the guild name, but for the continued presence of those people within the guild after they had done something.

It happened a few times, and back then discussing it with other guild leaders it was clear no guild is immune to it. A member would do something in public, and it would be reported back. The way we handled it was investigate, apologize to those outside the guild who were affected, and then take apropriate action up to and including temination.

Every player acts as he or she deems fit. Whether angels or asshats, they do what they choose to do, and so long as they pays their money the same as everyone else, and abides by Blizzards’ Terms and Conditions, so be it.

What a guild leader does have control over is whether people who behave in certain ways are allowed to retain membership. Any guild has the right to refuse admittance on any grounds they so choose, including inappropriate behavior.

But that’s not fact. It’s not law. It’s just my own personal opinion on how things should be done and how I tried to do it, and damnit, maybe I’m wrong.

So I’m putting it to you, and I really do want to know.

Is it fair to name the guild a player is a member of, when that player is caught red-handed in the intentional griefing of others?

To name the guild is to associate the other members of that guild with the behavior of the player.

Maybe the guild did everything right. Application process, trial runs to see how the player acts and plays, discussion on vent to get a feel for who they are before invitation. In the guild group, where there are known consequences for bad behavior, namely getting booted and not getting to raid, maybe the player is on their best behavior. They make an effort to keep up appearances.

Then in what they thought was a totally anonymous situation, they cut loose with what I would call their true colors, and there were unintended consequences because there is no anonymity on the internet. Maybe it cost them a paid name change to regain that anonymity, maybe they revel in the notoriety, whatever.

Have the expectations of decent behavior in and out of a guild changed? Do guilds no longer worry or concern themselves with the actions of their members outside of guild activities? Do they not expect to be held accountable when their members act out?

I have always acted based on my own expectations. I expect that a guild leader should be held accountable for the behavior of their members, regardless of how long they were a member of the guild. If the guild leader offered the invitation, then they were bringing that person into the guild, and giving the right to wear that guild name and represent it to the server as a whole. If they have concerns, then they take steps to be careful who they offer admittance to, and take action when problems happen.

Things change, communities move on, guilds stop being family and start being businesses making videos and getting sponsorships and working toward world firsts (and trying to steal each others’ raid ID to get those world or realm firsts). Maybe it’s no longer about wanting members that really are nice, and now it’s just trying to protect an image that is worth gold in recruiting other good players to your ranks.

What do you think? 

I really want to know.

These days, I’m just a singer in a rock and roll band, I’m not a grand poobah. I am thinking maybe with cross-server LFR and LFD, it’s time I changed my attitude, and take the side of Sharazam. I think she’s right, and I was wrong, and it’s become impossible in this cross-server game to be held accountable for what your players do. They can be freaking nutso bughouse freaks out there in LFR land, and a guild leader may never hear about it on their own home server unless they are really lucky.

As always, I am keeping my mind open, and I’d love to hear your take on it from your own personal experiences.

Comments 76 Comments »

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